All help articles

Help articles (128)

Help · Payments and selling

Checkout only works on your live app link

The preview window inside the editor can't run a real checkout. Test on your live app address instead — and here's how to tell which one you're looking at.

Help · Payments and selling

Apple Pay on your checkout

Apple Pay needs a one-time domain verification in your Whop dashboard before it shows up in your app's checkout. Here's how.

Help · Mobile apps

Mobile app capabilities (Coming Soon)

An honest rundown of what your App Store app can do on a phone — what works today, what's coming later, and what this kind of app doesn't support yet.

Help · Advanced

Data residency and compliance

Where to find our compliance docs. Generated-app data is hosted in the US (AWS us-east-1). We offer a DPA covering GDPR Standard Contractual Clauses. Full details live in the Trust Center.

Help · Payments and selling

Why checkout is not working on my app

Checkout fails for exactly four reasons, and only one of them is your account setup. Work through them in this order — unpublished app first, then the address you're on, then the price you're pointing at — before you touch your verification.

Help · Integrations

Understanding your email sending limits

How email sending limits work, why they increase automatically as you send healthy email, and how to raise them faster.

Help · Billing and credits

Funnel Hacking Live 2026 bonus credits

The Funnel Hacking Live 2026 bonus is real: 10,000 credits for your event ticket receipt and 10,000 for your Fontainebleau hotel receipt, up to 20,000 total. It is receipt-based, not automatic — reply to support with your receipt and your Overskill login email and we'll add the credits to your account.

Help · Account and team

How referral attribution works

The first person who brought someone to Overskill keeps the referral — a later link click, a later template remix, or a later invite code doesn't take it away. Here's the order attribution is decided in, with worked examples.

Help · Account and team

Security, compliance and data handling

SOC 2 infrastructure, Overskill certification status, DPA requests, AI-gateway log retention, and sign-in branding.

Help · Building apps

Using suggestion chips

The chips below the chat input are smart shortcuts to common next steps. Use them.

Help · Integrations

Connecting Mailjet or any other email provider not in the marketplace

Mailjet isn't a one-click integration yet, but you can still use it — here's the honest how, and why raw SMTP isn't an option.

Help · Integrations

Sending email from your own custom domain

To send from your own address (like [email protected]), connect Resend, SendGrid or Postmark with your own account and verify your domain with them.

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